SaleSmartly is a standalone, intelligent customer service tool designed for the Chinese international customer base that can help you achieve omnichannel customer communication, increase conversion rates and sales. More than 10,000 cross-border businesses have chosen SaleSmartly.
Features
Live Chat
You can install SaleSmartly's web chat plugin on your website, so that your visitors can contact you at any time, improving your responsiveness and quality of service.
Multi-Channel Aggregation
You can connect your Facebook, Instagram, WhatsApp, Line, Telegram, Email and other social media accounts with SaleSmartly, allowing you to manage all your customer messages from one platform without switching between different apps.
AI Robot
You can use SaleSmartly's Smart Bot feature to have the bot automatically respond to your customers' frequently asked questions, saving you manpower and time. You can also set the trigger conditions for the robot to actively recommend your product or service to your customers, increasing your conversion rate and sales.
Marketing Automation
You can use SaleSmartly's marketing automation feature to boost your customer satisfaction and loyalty by letting SaleSmartly automatically send personalized messages based on your customers' behaviors and attributes. You can also set the goals and effectiveness of your marketing campaign and let SaleSmartly automatically optimize your marketing strategy to increase your marketing effectiveness and returns.
Teamwork
You can increase productivity by flexibly scheduling and assigning live chat sessions based on client needs and team members' expertise.
Real-time translation
Support real-time translation in 134 languages, so that you can communicate with customers from different countries and regions, expand more market opportunities.
SaleSmartly Benefits From
Easy to Use
The interface design is clean, the operation process is simple and intuitive, and you can easily get started without any technical background or training.
Powerful and Flexible
Features cover the whole process of customer service, online sales, secondary marketing, you can according to your business needs, the freedom to combine and adjust SaleSmartly features to achieve your personal needs.
High Cost Performance
The price is very affordable, and you can choose the right package according to your usage, at no extra cost. SaleSmartly also offers a permanently free version that gives you unlimited access to SaleSmartly features.
Service Highlights
Pre-sale: one-to-one real-time deployment
Provide professional technical personnel 1v1 for product demonstration operation, to give you or your team more clear how to operate the product, improve business efficiency.
After sale: 7*14 hours technical answer
Provide 7*14 hours of technical questions and answers to meet your technical problems at any time can be timely and effective solutions.
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